Booking Terms & Conditions
Please take a moment to read through the following terms before confirming your booking.
1. Booking & Payment
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Your booking is confirmed only once your payment has been received.
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You may choose to pay the full retreat fee upfront or in two instalments of 50% each.
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For instalment payments, the second payment is due 30 days after the initial payment.
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Once your booking form is submitted and room availability is confirmed, your selected room will be held for 48 hours. If payment is not received within this period, the room may be released.
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All payments are to be made via bank transfer using the details provided.
2. Early Bird Offer
A 10% Early Bird discount is available for bookings made by 15 December 2026.
3. Cancellation & Refund Policy
I understand that plans can change. However, as retreat arrangements and accommodation are confirmed in advance, the following cancellation policy applies:
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Cancellations made before 15 February 2027: A full refund will be issued, minus a RM350 administration fee.
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Cancellations made on or after 15 February 2027: No refunds will be issued.
4. Booking Transfers
If you are unable to attend, you may request to transfer your booking to another person, subject to prior approval and availability. Any additional costs arising from the transfer will be the responsibility of the guest.
5. Weather & Unforeseen Circumstances
As this is an island retreat, certain activities and boat transfers are weather-dependent. In the event of unfavourable weather or unsafe sea conditions, alternative arrangements may be made where possible.
6. Travel Insurance & Personal Responsibility
Guests are strongly encouraged to arrange their own comprehensive travel insurance to cover trip cancellations, travel disruptions, medical expenses and personal belongings.
Guests are responsible for their own health, safety and personal belongings throughout the retreat. Please inform the organiser of any relevant medical conditions, injuries, dietary requirements or other considerations before arrival.
8. Cancellation by the Organiser
In the unlikely event that the retreat needs to be cancelled by the organiser, a full refund of all retreat payments received will be provided.
This refund applies to the retreat fees only. Any additional expenses incurred by guests, including flights, land transportation or other travel arrangements, remain their own responsibility.